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Frequently Asked Questions
What is GrowLocal and how does it work?
GrowLocal is an all-in-one sales, marketing, and CRM platform designed for UK small businesses. It helps you manage leads, automate marketing, streamline communication, and simplify appointment scheduling—so you can grow your business efficiently.
Do I need to be tech-savvy to use GrowLocal?
Not at all! GrowLocal is built for business owners who want powerful tools without complexity. Our easy-to-use interface, step-by-step onboarding, and UK-based support team ensure you get up and running quickly.
Can I integrate GrowLocal with my existing website?
Yes! GrowLocal allows you to embed forms, booking widgets, and lead capture tools directly into your current website. Plus, if you don’t have a website, you can build one easily using our built-in website and funnel builder.
We can even create a bespoke website just for you - take a look at our packages for more information.
What kind of businesses benefit from GrowLocal?
GrowLocal is perfect for service-based small businesses like accountants, mortgage brokers, salons, fitness studios, consultants, car repair garages, healthcare providers, gardeners, cleaners, and more. If you manage leads, schedule appointments, or communicate with customers—GrowLocal is for you.
How does GrowLocal help with customer follow-ups?
With automated follow-ups, GrowLocal ensures you never lose a potential sale. It can send personalised emails, texts, or calls based on customer actions, such as missed calls, form submissions, or upcoming appointments.
Can I use GrowLocal for SMS and email marketing?
Absolutely! GrowLocal includes built-in email and SMS marketing so you can send newsletters, promotions, reminders, and automated follow-ups—all in one place.
How does GrowLocal help with online reviews and reputation management?
GrowLocal automates review requests after customer interactions, making it easy to gather 5-star reviews on Google, Facebook, and more. Plus, it helps you monitor and respond to reviews in one dashboard.
Does GrowLocal include payment and invoicing features?
Yes! You can send invoices, accept online payments, and track transactions directly in GrowLocal—eliminating the need for separate tools.
What kind of support do I get with GrowLocal?
We offer UK-based customer support via Chat, Email, and Slack (depending on your package agreement). Plus, you’ll get access to onboarding calls, training videos, and a full self-service knowledge base to ensure success.
How do I get started with GrowLocal?
It’s simple! Click here to watch the demo or Book a free onboarding call and our team will help you get set up in no time.